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Referrals

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Search pages, clients and actions

Plan a follow-up test

Members inviting friends · Referral codes in the booking system

  • Overview
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Spend
$0
No paid spend, so no cost per visit
Inquiries
50
3 excluded, with reasons
Came in
12visits
24.0% of inquiries, 86% of bookings
Memberships
6
50% of people who came in
Stage by stage
Referrals against the other two sources, October
StageReferralsOther sourcesDifference
Replied

of people who got a first reply

53%41%+12 pts
Booked

of people who replied

58%70%-12 pts
Came in

of booked visits

86%68%+18 pts
Became a member

of people who came in

50%38%+12 pts
Why it differs
Explained from the conversations and the calendar

Fynso · Oct 28, 7:10 AM

Referred friends reply and come in more than anyone: 86% of their booked visits happen. Fewer book right after replying (58% against 70%), often because they check with the member who referred them first. There is no paid spend to divide, so referrals have no cost per visit.

Where it differs
Booking after a reply
Cost per visit
No paid spend

FromConversationsCalendarConnection

Campaigns
Referrals campaigns in October
CampaignSpendInquiriesCame inMembershipsCost per visit
Member referrals

Members invite a friend to a free intro

$050126No paid spend
Example leads
October inquiries from Referrals in this sample, with where each one is now
  • AR
    Aisha RahmanBrookfield · inquired Sat, Oct 24
    Booked