Fynso
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See it on your business

We'll map brand controls, owner approvals and results across your network.

Trust

Search

Search pages, clients and actions

Agents
Export evidence

What agents did and why it was allowed, who reached each person, and who read what

Action cases
4
From owners who share compliance evidence
Still open
2
Oakmont and Cedar Point
Exports
0
Each with a manifest and an expiry
Agents
4
Local agents at 6 of 8 locations
Action cases
Each answers what triggered an action, who acted, why it was allowed and what the booking system returned
  • A health claim at OakmontUnsafe answerOakmont · Lead D.M.The agent told a lead that recovery classes relieve back pain. It used the approved answer word for word, so the answer itself needs to change.
  • A tour booked at FairviewConfirmedFairview · Lead T.W.The agent booked a Saturday tour, and the booking system's own record confirmed it before the lead got a confirmation.
  • A holiday text that didn't go outPreventedPinecrest · Contact A.R.A.R. replied STOP on Oct 20. When the holiday reminder was prepared, Fynso left A.R. out under Trailhead's opt-out policy.
  • A booking to checkNeeds a checkCedar Point · Lead S.P.The booking system didn't answer in time. The agent didn't tell the lead they were booked; Fynso checks the booking system before anything else happens.

Cases show for the 4 locations whose owners share compliance evidence. Owners choose that, location by location.

Contact evidence
Who reached a person, and where Fynso's view ends
  • A.R.'s opt-out at PinecrestAppliedMarketing texts from all 8 Trailhead locations' numbers. A confirmation for a tour A.R. books still sends. Pinecrest's own newsletter tool isn't connected, so Fynso can't see it.

Fynso doesn't stack its messages on a send it can see, and doesn't claim to stop a sender it doesn't control.

Case access
Nora Lindqvist asks Ben Carter, Pinecrest's owner, for one person's records. Ben decides.
Records
Messages and opt-out record for one contact (A.R.)
Purpose
Check that the Oct 20 opt-out stopped every marketing text
Access
Read-only for 7 days. Health-related text stays hidden.
Access history
Grants, reads, exports and case access, newest first
  • Read Cedar Point's booking connection statusFynso support engineer · Check a booking that didn't get an answer. Access ended Oct 28 · Yesterday
  • Read Cedar Point's shared scorecardElena Park · Visit brief · Mon, Oct 26
  • Downloaded Pinecrest's October scorecardBen Carter · Mon, Oct 12
  • Added Nora Lindqvist with the Compliance presetSam Ortiz · Thu, Oct 1
  • Shared Fairview's results and compliance evidenceKevin Shah · Thu, Sep 10
Vendor assurance packet
What Fynso commits to and who owns each part. The documents come with your security review.
  • Where data is stored and who processes itFynso securitySubprocessor list with regions, shared in your security review
  • Retention and deletionYour agreementRetention periods are set in the agreement and shown in Settings
  • How data may be usedYour agreementData use and model training terms, reviewed with your counsel
  • Who at Fynso can access your dataFynso securityEvery Fynso staff read appears in Access history, with a purpose
  • Incident noticeYour agreementNotice timing is set in the agreement; contacts are named in Settings
  • Backup and recovery testsFynso securityLatest test date and result, shared in your security review
  • Communication controlsSharedWho runs consent capture, opt-outs, quiet hours and sender registration, and the evidence for each